We hear many great compliments from our customers, but we know ultimately there are a few very important factors for their satisfaction. 1. Full Service Complimentary Consultation - Many customers aren't sure what they should select. We come to your home and help you make informed decisions. This is a great value to our customers. 2. Competitive Pricing - Even with complimentary design consultations, we are very competitive with our flooring pricing. We know you want the best possible value and the maximum return on your investment. We are committed to doing whatever we can to earn your business. 3. Attention to Service - A live person answers our phone. You have a point of contact for your project for any question you have. We take the time to explain our products and offer the best solutions. We hire our own installers. And, we hire the best qualified people who truly care about the work they do. We are family-owned and operated, this does make a difference!